Returns & Exchanges
At Arlo, we want you to love every purchase, which is why we offer a seamless 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and attach it securely to your return package.
Package and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
After our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing